Shipping Policy
We offer FREE shipping on all orders over $125.
All other orders are flat rate shipping of $6.99 for USPS Priority mail for the continental USA.
Our preferred shipping method is USPS and our processing time is typically 1-2 days Monday-Saturday.
We will send a tracking number to the email you provide when you check out with each purchase. Please check your address before you complete your check out process. We are not responsible for incorrect mailing addresses, lost, or stolen packages.
Online Return Policy
We want you to shop with confidence!
If you don't love your purchase simply ship it back to us within 30 days of the purchase date and we will REFUND your purchase MINUS the shipping charges.
Shipping costs will not be refunded.
Items must be unworn, in original condition, no smells, deodarant stains, pet hair etc, with tags still in place. We are not responsible for items lost during shipping.
Once we receive your return we will process your return within 2 business days.
We will notify you by email once we have completed the transaction. Your bank may take a little longer to process and post the transaction. We are not responsible for banking delays.
Returns: Please mail to
1711 21St Ave S Nashville TN 37212
Customer is resposible for return shipping costs
Include your packing slip please to help us speed up the process.
If you've misplaced your slip include your name, email address, and order number.
***We reserve the right to deny any return or exchange - If your items are not returned in the manner in which it was sent to you we will deduct a 15% restocking fee from your refund. Shipping charges are not refundable.
ALL SALE ITEMS ARE FINAL & yours to keep forever :)
Shoes can not be returned if you have worn them. They must be shipped back in their box. Please take care to not damage the shoe box. Place the shoe box in a polymailer or another box to protect it.
Damaged Product
Please contact us immediately at info@rebecca-james.com if there are damages to your item. We take pride in our clothing and assure you of its quality.
